Vendor bank change policy (free template)
Copy this into your AP procedures. It's short on purpose so people actually follow it.
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- We never change vendor bank details based on email, text or a phone call we didn't place.
- We verify by calling the vendor on a phone number already in our records (not one in the request).
- A second person approves the change in writing and logs date, caller and contact.
- The first payment to new details is held for review, or sent as a small test amount first.
- Any urgency, secrecy or new-country bank is escalated to the owner/controller.
Use the free bank-change checklist
Already paid? Check for repeats with the free duplicate invoice checker · signs of a fake bank change.
FAQ
Is an email from the vendor enough to change bank details?
No. Business email compromise often uses real or look-alike vendor email. Call back on a number you already had on file.
Who should approve a bank change?
Someone other than the person who received the request; two people is the usual minimum.
General guidance, not legal or security advice.